Refund Policy
All Sales Are Final
Due to the perishable nature of our products, we do not accept returns or exchanges. All sales are considered final once an order is placed.
However, your satisfaction is important to us. If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery at hello@fadwamasala.com with your order number and a clear photo of the issue. We’ll do our best to make it right.
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Return Window: 0 days
Return Shipping Fees: Not applicable (no returns accepted)
Refund Eligibility: Only for orders that are damaged or incorrect upon arrival
Exchanges: Not accepted
We are a small, independent brand committed to delivering premium spice blends with care. Thank you for understanding our policy and supporting us as we grow.